Return Policy
Home / Return PolicyEligibility for Returns:
Our return policy is applicable to all products, excluding home care items. We want you to be satisfied with your Mimansha Herbals purchase, and our return policy is designed to provide you with peace of mind.
Reasons for Returns:
Returns are accepted only in the case of breakage during transit. We understand that accidents can happen, and in the event that your product arrives damaged, please contact us immediately with supporting evidence, such as photographs, to initiate the return process.
Return Process:
Initiating a return is a straightforward process. Simply reach out to our customer service team within 7 days of receiving your order. Our team will guide you through the necessary steps to facilitate the return, ensuring a smooth experience for you.
Refund or Replacement:
In the unfortunate event of breakage during transit, we offer you the option to choose between a refund or a replacement for the damaged item. Your satisfaction is our priority, and we strive to make the resolution process convenient for you.
Return Shipping:
We understand that returning a damaged item can be an inconvenience. In cases of breakage, we will provide clear instructions on the return shipping process, and, to alleviate any additional burden, we cover the return shipping costs.